Frequently Asked Questions

Up to 12 people. There can be no exceptions to this. No matter how small they are, children count as a person.

We leave from the Sunset Cay Marina, 66 W. 9th St. Ext., Folly Beach. You can find directions at the bottom of this page.

No, but there is one at the marina!  On the water, we use the “loo with a view!”

We operate rain or shine.  Fortunately, the “Folly Bubble” usually holds strong and light rains only last a few minutes.

Customers will receive a full refund in case of operator cancellation due to weather or other unforeseen circumstances. As conditions change rapidly here, we watch the weather and may not cancel until a few hours pre-trip. We cancel for high winds and lightning but will still operate in light rain.

No-shows will be charged the full price.

Any trips cancelled prior to 24 hours out will be given a full refund. Cancellations within 24 hrs of departure are non-refundable.  **Private and specialty trips are non refundable within five days of departure.**

Please plan to be at the dock 15 minutes before the scheduled departure time. Keep in mind that traffic can be very unpredictable and congested coming onto the island on summer weekends and plan accordingly (give yourself at least 30 extra minutes). If you get to the beach early, check out the local coffee shop and beach shops!

Infants are free (under 1; once they’re walking around we charge as little ones can be increased liability if they slip out of view for a moment!), and children under 12 have a reduced rate. We provide lifejackets for children 12 and under, or you may bring your own if you prefer.

We do. Please call for group rates and custom trip pricing. One boat holds 12 and the other 18 people. If your group is larger, let us know and we will secure a another boat to take out your whole party!

Yes, tours are BYOB, and you are welcome to bring a cooler. Please, no glass or red wine on the boat. Note that there is no trash can on the boat!

Tipping is not required, but as in any service industry, it is appreciated for a job well done. How much is up to you, but it’s a similar rule of thumb as any other tipping situation.

From Center St. (heading onto Folly Beach, towards the ocean), turn right at the stoplight onto W. Ashley Ave. Go down 9 blocks and turn right on the 9th block. Follow the road to the left; there will be a sign that says “marina.” Park in the lot to the right and proceed across the footbridge over the marsh towards the water.  You will see a gravel/dirt road to the right, and continue down it towards the dark green marina building. We meet you up by the picnic tables!

No. Dolphins are wild animals and while we cannot guarantee sightings, we do see dolphins on most every trip.  We do not give refunds for limited dolphin sightings.

Refunds are not provided if the day is cloudy or the sunset is obscured by clouds.  We cannot control the weather.  If we  must return to the dock early due  to weather you  will  receive a refund proportional to how early the boat returned.

We do our best to keeps folks dry, but when the wind picks up it’s hard to prevent splashing. It’s best to come prepared knowing there’s always the chance of getting a tad wet (it’s boating after all!). We cannot be responsible for damage to phones/cameras etc. due to splashing or rain.

Unfortunately no.  The boat capacities are set by the US Coast Guard and children, including infants, count towards our total guest count. If you have a large group please contact us as we can often bring out more than one boat to accommodate your group!

Not very often.  Occasionally we see a bonnethead shark hunting in the shallows at a low tide, but this is definitely a special occasion occurrence!

No.  We prefer to keep bachelorette parties (and any groups looking for a party!) private.  Our normal 2 hour trips are not “party” trips and we like to let folks looking for that celebrate however they’d like, while letting our ecotours be family friendly trips.

We have had issues in the past with party groups choosing to ignore this and showing up to crowded public trips expecting to dance, drink, and with accessories inappropriate for a young crowd.  While we love all of this when it’s just us, it’s not well received otherwise.  Please note that if you choose to show up anyways you may be denied boarding or charged in full for a private trip while we find you a different boat.

Please email or call us! We love questions and want to be sure you are prepared and on the best trip for your group’s needs and desires 🙂